Launched as part of our wider services, our helpdesk support service teams work closely with on-site staff to catch problems before they escalate. Whether it’s a corporate HQ or a multi-tenant facility, we support buildings across a wide range of sectors with helpdesk services – always bringing the same focus on proactive service, technical know-how and people-first thinking.
Why Choose Portico?
We combine technical know-how with a people-first mindset. Our cross-trained teams understand the systems that keep buildings running, and the importance of keeping everyone informed and comfortable while they do it.
Whether it’s a corporate HQ or a public space, we adapt to your environment and work in sync with your wider teams. Our managed helpdesk services aren’t an add-on but part of a seamless, service-led facilities management model that puts people and performance on equal footing.
With Portico, you get:
- Cross-sector experience
- Technical expertise with a human touch
- Integration with wider Portico services
- Insights from our PULSE platform
- A partner who cares about the people behind the problems

Keep your building running, not reacting
Looking to reduce downtime, enhance the user experience and run your building more efficiently? Let’s build a helpdesk service around your exact needs.