But how did we do it?
We created a new rationalised leadership model, implemented personal and team development to set the standards of best practice, improved communication on all levels and most importantly the level of service provided to customers.
These changes included office closures, new office openings, refreshed technologies, new service lines and saw our team taking care of client services at reception and client floor, central reservations and events and management of the internal floors, mail services and AV.
