ARE YOU A PORTICO PERSON?
Innovators, mover and shakers, memorable moment makers – we’re always looking for great people. If you love providing great service, have excellent communication skills and a desire to grow, you’re in the right place. We can offer you a passport to a fulfilling and highly rewarding career as well as some wonderful benefits and recognition programmes.
But what’s it really like to be a Portico Person? Meet some of our people…
WHAT SORT OF OPPORTUNITY ARE YOU LOOKING FOR?
LEADERSHIP
We have a range of exciting opportunities to join our family as a leader. Here you can help us evolve our business whilst also influencing, inspiring and nurturing your team to provide fantastic client care.
TEAM MEMBERS
New to our sector or fancy a change - get in touch to learn about our roles. Our positions are diverse and varied, with everything from Concierge and Receptionists to Workplace Ambassadors and Events Coordinators. Help us shape our client experiences!
SUPPORT OFFICE
Join our talented team who support our business through people operations, recruitment and business development. We take care of anything and everything to make sure our people and clients are happy.
WE GIVE EVERYONE ROOM TO GROW
Our culture is built on support, encouragement and recognition of achievement. More than teaching our people how to deliver exceptional client service, we coach you into achieving your full potential and set you on a path to success.
Leadership, presentation, communication techniques, confidence and brand awareness are just some of the valuable strings we add to your bow. We also offer a training academy which provides a range of specially tailored courses, both internally and for non-Portico clients who want to invest in their team’s development.
OUR DIRECTORS ARE PROOF THAT WE INVEST IN OUR PEOPLE
Each of them has been part of our family for years, and has contributed to making Portico an amazing place to work for everyone.
Paul Jackson
Managing Director
I'm the head of our Portico family, leading our teams and driving our business successes. Never behind a desk, I'm out in our business every single day spending time with our teams, our Operational colleagues and our clients. Solution-focused, I'm tenacious in challenging the status quo of our operations, driven to inspire our people and build trusted partnerships with our clients.
Amanda Baber
Director, Business Development
I've been part of the Portico family since 2011. With a background in hospitality, marketing and business development, I'm responsible for our growth and brand activities. My focus lies within working with prospective clients to create future-proof solutions that require innovation and best practices.
Hanna Barrett
Director, Operations
A long-standing member of the Portico family, I began my Portico career in 2006 as a Receptionist. I was promoted to Operations Director in 2017 and work to support and develop our guest services alongside our expert Operations Managers. Armed with a natural curiosity, I champion positive change within my client locations through coaching and mentoring. I'm also responsible for our Learning & Development Academy, having launched this in 2011.
Oliver Hiner
Director, Operations
I joined the Portico family in 2015 to lead a new group account and have since gone on to lead some of our largest client locations, having been promoted to Operations Director in 2019. I'm a huge advocate for championing culture change throughout our business with a focus on service development, innovation and challenging the status quo. Nurturing talent and inspiring others to excel is one of my strengths and I continue to drive our quality metrics for Portico.
AND THAT'S NOT ALL
We make sure that you’re always happy, healthy and enjoy your working day.
Wellness
Work is a major part of our lives. On average we spend 1795 hours a year in the workplace – that’s almost ⅓ of your life.
With this amount of time spent outside of personal and leisure time, it’s really important that our people feel happy, fulfilled and safe in their working environment.
Equality and Inclusion
At Portico we’re committed to treating everyone equally to ensure we all have the same opportunities to grow, develop and progress our careers.
We treat each other with respect, speak to one another as we’d wish to be spoken to and take the time to listen and support.
Training
The Portico Training Academy is market-leading in its range of bespoke courses within the front of house services industry.
It offers a variety of tailored programmes designed to equip our people with the tools and resources they need to flourish in their career with us.
GIVING BACK
We see our commitment to giving back as a moral and social responsibility. We want to do our bit to help our community, so an important part of our business is finding ways to help charities and people.
Reasons to work at Portico
You’ve met the people. Now find out what it’s like to work at Portico.