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Welcome Host • REF7327P

Full-time • Customer Service • 40.00 Hours per week • Up to £30,000
Agar Street WC2R 0QE • London

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are on the lookout for an organised and customer focused Welcome Host, for a multi-tenant corporate building offering premium office space in central London.

The Welcome Host will “own” the ground floor reception space, ensuring that all visitors receive a top-class service.

We are looking for someone who is comfortable to be accountable for multiple processes, to deal with the varied tasks the Welcome Host must undertake. They will need to ensure that the highest level of client care and personal service is delivered to all visitors and callers, as well as being the main contact for facilities related queries. They will drive new initiatives to improve the customer experience, arranging events & activities to drive occupier engagement within the building.

Shift pattern: 8am-5pm from Monday-Friday 
Salary: £30,050

The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs. Passionate and motivated, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.

Customer service experience is required for the role, preferably within a reception role. Experience of arranging events is a desirable.

This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.

What's in it for you?

  • Competitive holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour confidential helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.
apply now
location
Agar Street WC2R 0QE London
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