In November we completed our Annual People Survey and asked our people to share with us what they think about life at Portico, how we fair as an employer and understand a little more about what’s important to them. The results were impressive with a story of growth and improvement on previous years. We were delighted with the feedback which we use to help us grow and keep striving to be better. Our People Survey captured thoughts and feelings across six categories. To track our growth, we took a look back at the results from 2017. We are delighted to see improvement across all areas with some clear winners around teamwork, training and engagement. So what did we ask our people: Our Communication Communication for any business is essential. This section looks at how we communicate with our people but also how our teams come together and how their line manager shares information. 74% of our people strongly agree that we communicate well, a growth of 4% on 2017. Team & Engagement Working as ‘one team’ with our colleagues is the foundation of achieving great teamwork and success. Here we asked questions about team morale, goals and objectives and networking within Portico. 86% of our people strongly agree that we have great teamwork, a growth of 17% on 2017. Your Line Manager We wanted to understand through these questions if our line Managers build a positive culture, recognise and reward achievements and take care of our people and the team. 83% of our people strongly agree that their Line Manager delivers these objectives, a growth of 7% on 2017. Learning & Development One of our biggest objectives in Portico is to make sure our people grow – personally and professionally. We thrive on succession planning and internal promotions . Within this section we asked how our people feel about our development programmes and what training they have attended. 92% of our people feel that our L&D agenda is fantastic, a growth of 13% on 2017. Engagement & Wellbeing We want all our people to enjoy coming to work. This section explores the pride our people have working at Portico and their opinion on how well we take care of their wellbeing and how diverse and open we are as an employer. 90% of our people strongly agree that we are a caring employer, a growth of 13% on 2017. New Starters Finally, making a great first impression is so important to us in our client service. This is just as important with our new talent who join our team. Here we asked our 150+ new joiners to tell us about their onboarding experience and how they integrated into Portico and felt part of the team. 85% of our new starters strongly agree that we delivered a positive welcome experience, a growth of 6% on 2017.