Senior Housekeeper

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico is currently recruiting for a Senior Housekeeper to join our team at the London offices of a world renown bank.
  
The Senior Housekeeper has a huge role to play in helping our team to deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities, ensuring that all areas are cleaned to the highest standard.

This includes resetting meeting rooms, restocking pantries and stationery hubs and keeping noticeboards up to date. They will ensure all desks and flexible working spaces are set up and in working order for colleagues coming to the office the next day, as well as raising any issues/ faults through the helpdesk and working closely with suppliers to highlight and resolve ongoing issues. 

The Senior Housekeeper will need to balance their cleaning duties with enhanced line management duties. They will: -

• Provide direct line management of the housekeepers with the help of the Community Manager (i.e. payroll, scheduling, HR, recruitment, onboarding and training).
• Monitor standards, complete spot checks and provide feedback/ further training to Housekeepers as required.
• Co-ordinate resources, allocating the Housekeepers to areas as needed, managing leave requests, and creating rotas which reflect the needs of the business.
• Build partnerships with the cleaning and engineering suppliers through regular communication and meetings. 
• Work closely with the Community Hosts to deliver impeccable, fit for purpose spaces for our clients.
• Be a friendly, helpful and familiar face for clients using the office.

Hours: 40 hours per week, 12pm-9pm, from Mon-Fri.
Salary: £35,000

The ideal candidate will: -

• Have strong English and communication skills. 
• Have strong management skills, with proven experience in supervisory role.
• Have excellent personal presentation
• Be proficient IT skills as this role requires communicating via email and using IT systems to log and track jobs. 
• Have experience in a corporate environment (beneficial but not essential)

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.