Receptionist

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico have an exciting opportunity working alongside one of our most prestigious clients, based at an iconic multi-occupied building in the city!

As a Receptionist, you will create an exceptional welcome for both members of staff and the visitors entering the building. They will also assist with meeting room management, including the booking of meeting rooms, meeting room and hospitality set up, and escorting guests and clients to the relevant rooms. You will be the go-to person in the office, covering a wide range of tasks for the client. To exceed expectations, the Receptionist will need to work closely with all other service providers, ensuring a seamless experience is provided to all staff using the space.
Some of the main responsibilities of the role include: -

• First point of contact for the office providing admin support to the team.
• Handling all incoming telephone calls.
• Management of incoming and outgoing post.
• Completing of the reception visitor log, assistance reports and any other site specific reports or administrative duties required by the site and management.
• Organising international couriers, making sure they are received on time.
• Maintain security and access card system creating security passes for employees and issuing visitor passes.
• Maintaining and updating the room booking system.
• Organising meetings and providing hospitality to visitors and staff.
• Maintaining stationery stock and ordering when appropriate.
• Supporting the team in maintaining a tidy, safe and pleasant working environment.
• Ensuring housekeeping and maintenance issues are reported and dealt with.
• Complying with reception and client procedures, rules and regulations.
• Supporting the Facilities Management Team with facilities and building arrangement.

Hours: 40 hours per week, shifts from 8:00 am to 5 pm or 8:30 am to 5:30 pm, Monday-Friday 
Salary: £30,888
 

The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances. 

What's in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.