Front of House Manager

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are on the lookout for a Front of House Manager (Community Manager) to manage our team based in one of the most impressive office buildings in Midtown!

The building is a multi-occupied corporate office building servicing 2500 tenants. The stylish, spacious reception provides access to all 10 floors, including the sixth floor with 18,745 square feet of bright expansive workspace and its own private terrace, set around a central atrium.

Overseeing a small ground floor reception team to deliver 5* service, the Community Manager steers the day-to-day operation, advocates the addition of pop-ups/events, and is the main point of contact between the client, the tenants and Portico. 

Reporting directly into the Operations Manager, the successful Community Manager will have full Management duties to both the team and contract. They will manage the team schedule, authorise absences and annual leave, assist in the completion of monthly reports, payroll, manage the buildings social media, and other ad hoc duties to aid the contract.

Hours: 40 hours, as required, Monday - Friday, 8:00am – 5:30pm
Salary: £36,004
 

The successful candidate will have experience of working in a similar role, ideally within a Corporate Reception environment. They will be a passionate people person who is taking the next step on their journey.

Previous Supervisory or Management experience is essential. Events Management experience is highly desirable.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.