Learning & Development

Why now is the time to pursue a career in services There can be no getting away from the fact that our sector has faced an extremely serious…

We're delighted to be one of the 48 recipients to achieve the Princess Royal Training Awards standard in 2021 for our commitment to training and development. Currently in…

As Portico enters the next chapter of lockdown, we have adopted a new online Learning and Development offering for our people. We launched our new ‘Portico Develop’ online…

At Portico we’re really excited about the future of customer service, it’s come a long way over the last decade and modern technologies are helping to evolve and…

We are living in an experience generation and economy - so what does that mean for guest services? 64% of customers believe customer experience is more important than…

The Portico Annual Conference is the perfect opportunity for our people to meet with industry leaders and share ideas about our business, helping us gain a further understanding…

In November we completed our Annual People Survey and asked our people to share with us what they think about life at Portico, how we fair as an…

Bill Gates famously quoted: “We all need people who will give us feedback. That’s how we improve.”   Our Talent Attraction team have launched a monthly programme of…

On 22nd June, over 260 Portico People attended our Annual Conference, held at our new home on Gray’s Inn Road.   Our people enjoyed inspiring conversations with our…

Creating real conversations about managing pressure at work through Mental Health Awareness Week, we focused on our impact in supporting wellbeing and stress management in the workplace through development…