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I have been in front of house and customer facing environments for more than 15 years. During that time have I experienced both sides of the so-called divide…

In our latest Portico People Blog Series, we spoke with Marta Meller, Regional Client Support Host at Portico. Marta joined us 8 months ago and has hit the ground…

We spoke with Rachel Nolan, Operations Manager at Portico, about her new role, what she’s working on at the moment, and the power of laughter! Hey Rachel! Welcome…

We are delighted to share that Portico has been awarded as guest services and security provider to the new Knightsbridge Gate development in London, part of the estate…

In our latest Portico People Blog Series, we spoke with Operations Support Manager, Anish Patel. Anish works across 15 London and regional offices which cover multiple WSH brands…

From five-star to faithful friend Traditionally, the front of house service arena has been a stickler for standards. In hospitality, five-star hotel guests expect to be well looked…

Our journey with the Heartbeat App began in 2020 when we wanted everyone at Portico to feel connected during the pandemic. Since then, we have evolved the purpose…

On Monday 7th February we celebrated Concierge Appreciation Day – a day which recognises and champions our residential superstars across our business. Our residential concierges work in some…

What the workplace means to employers and employees has evolved markedly and will continue to do so for some time to come. Organisations are in pursuit of redefining…

For many people, the return to the office-based work will be a challenge. Be it sacrificing some of the work-life balance gains made during a prolonged period of…