Welcome Host

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Join the team at the Bristol offices of one of the world’s largest international banks

We’re looking for a Part-Time Welcome Host (Colleague Support Host) to play a key role in delivering an exceptional experience for everyone who walks through the door. You’ll be part of a dedicated on-site team helping this prestigious global bank continue to set the standard for outstanding visitor care and service excellence.

As a Colleague Support Host, you’ll be the first point of contact for colleagues, clients, and visitors. Offering a warm welcome, supporting reception services, hosting within the workspace, and assisting with day to day queries about the office environment.

If you enjoy creating positive first impressions, thrive in a people-focused role, and want to be part of a high-profile corporate setting, this could be a great fit for you.

Shifts: 20 hours per week, flexible shifts between 7am-4:30pm, from Mon-Fri
Salary: £14,153 per annum

Essential Skills & Qualities

• Outstanding communication skills, with the ability to engage confidently and professionally with colleagues, clients, and visitors.
• Exceptional attention to detail, ensuring every interaction and task is delivered to a high standard.
• Proactive and flexible approach, with a positive, can do attitude and a willingness to support the wider team.
• Strong interpersonal skills, able to build rapport quickly and create a welcoming, inclusive atmosphere.
• Ability to manage multiple requests simultaneously, staying calm, organised, and solution focused in a busy environment.

Experience

• Previous experience in a customer service or front of house role is essential, ideally within a corporate, hospitality, or service driven setting.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.