Residential Concierge

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are currently recruiting for an amazing opportunity to join our team as a Concierge, dedicated to providing cover at a high end residential building based in Mayfair!

The role of the Concierge is to provide a warm, courteous, and prompt welcome on arrival for all residents and visitors. They will anticipate their needs, following up with the ownership, ultimately ensuring that their expectations are met and exceeded where possible!

The Concierge will also be on hand to confidently manage potential incidents and relevant emergencies in the building.

Hours: 38.5 hours per week. The 12-hour shifts will be on a 4-on 4-off basis as per business needs, and can include days, nights, weekends and bank holidays.
Salary: £34,300 per annum.

• The flexibility to work varying shifts is essential.
• The ideal candidate must have a "can do" attitude and a big, friendly smile. 
• Applicants must be able to communicate clearly in person, over the phone and via email. 
• Adaptability and flexibility are essential as you will need to perform a plethora of duties within a high-end residential operation. 
• Your ability to engage with people on all levels to build rapport is a must have skill.
• High end customer service experience is essential, preferably within a hotel or residential environment.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.