Receptionist

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Do you thrive on providing the highest levels of service to your clients and customers?
Then why not join Portico as a Receptionist based at a boutique corporate hotel, dedicated to the staff of one of Britain’s most revered retailers!

Our team of Receptionists are based at the hotel’s front desk, greeting customers upon arrival, and providing a smooth check in. They will also take care of guest needs during their stay, solving any issues, answering any questions, and ensuring that each gest is provided with a bespoke and personal service for the duration of their stay.

Shifts: 40 hours per week, based on 12-hour shift patterns
Salary: £24,407    per annum

For the successful candidate to fulfil these duties to the standard expected, they will need to be customer focused, with the ability to communicate effectively both verbally and written. They will be able to build rapport with different people, showing their passion for exceptional customer service. The successful candidate will also be organised and forward thinking. They will be self-motivated, but also able to work well in a team.

The ideal candidate will have experience working within a high-end customer service role.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.