Reservations Supervisor

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are currently recruiting for a Reservations Supervisor (Conference Services Supervisor) for our team based at an American multinational investment bank and financial services company based in the City.
The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards. They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.
The successful candidate will work alongside the Reservations and Events Manager to book and coordinate all bookings and events on campus, ensuring that a seamless service is delivered, and a professional image is always maintained. 

This role is highly visible with the Conference Services Supervisor working closely with the firm’s staff and their clients, as well as other service partners on campus. The role is hands on, with the candidate assisting with all aspects of the bookings, whilst remaining open-minded, adaptable and flexible in an ever changing and evolving business. Attention to detail and pride in excellent service are fundamental to this role.

Shift pattern: 40 hours per week, 8.5 hours a day covered from 08.00 - 18.30, Monday to Friday - Earlier / later shifts may be required based on events needs.
Salary: £37,128

Experience overseeing service delivery is essential, preferably within a high-profile business level environment.
The successful candidate must have a demonstrable knowledge of service excellence and familiarity with room reservations and events planning.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.