Reception and Hospitality Host

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Do you have a bubbly and effervescent personality that allows you to initiate and cultivate solid and lasting working relationships with absolutely anyone? 
What about also being able to instantly switch to a professional and formal style of service? 
Are you a customer service chameleon?

Portico are recruiting a Reception and Hospitality Host (Meeting Services Host) for our team based at the offices of a dynamic firm of accountants and business advisors with a professional yet down to earth approach, who thrive on great relationships and solid partnerships.

The role is a combination of F&B, front of house reception, and providing AV assistance. So, this is a great opportunity for someone who is looking to grow their skills and take charge of the full client journey. 

There are 11 meeting rooms in total and the Meeting Services Host assists with the running of all internal and external meetings, providing assistance to the Guest Service team and F&B team when needed. 

Building relationships and imbedding themselves into the client team will be essential for the successful candidate to fully comprehend their needs and assist different areas of the business.

Hours: 40 hours per week, 7:30am-4:30pm from Mon-Fri
Salary: £34,000

Previous experience of working within a corporate customer service or reception operation is essential, as well as experience with using Microsoft Teams and audio visual equipment to a good level for the purpose of video conferencing.
Personality is another key factor, with the successful candidate possessing the ability to quickly build strong working relationships and rapport with absolutely anyone. We are looking for someone bubbly and chatty, with a great sense of humour. As well as an insatiable passion for delivering outstanding customer service to an impeccably high standard. 
A hands-on approach and can-do attitude is also essential for the successful candidate, as this varied role will revolve around helping the clients team with a spectrum of tasks.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.