Here at Portico, sustainability is a priority and a key focus for everyone
The UK may have committed to reaching zero emissions by 2050, but there’s still a lot of work to do to get there, particularly by businesses. Large businesses use a significant amount of energy and resources and it’s in this area that guest service can make a real impact.
We meet regularly to discuss operational and environmental issues that can promote and improve sustainability. The main aim of our sustainability strategy is to support employees and other stakeholders in new and ongoing sustainability activities.
In guest services, customer experiences are a priority as they can maximise your long-term success and improve relationships. Customers are increasingly expecting companies to operate in a socially and environmentally responsible way, rather than just focusing on profitability.
We believe that sustainability should become part of a company’s culture and customer experience strategy. We have a responsibility to manage our impact on the environment and here at Portico, we’re constantly looking for ways to have a positive impact, whether that’s reducing waste, single-use plastic or carbon emissions.