Learning & Development

Portico, the market leader in premium, tailored guest services, has been awarded ‘Accredited Learning Department’ status from The Learning and Performance Institute (LPI) – the only professional body…

This World Down Syndrome Day, we are embracing the theme #EndTheStereoTypes, raising awareness of the #AssumeICan campaign by championing the Down syndrome community across our Portico teams. We…

We're thrilled to announce that Portico is launching a new range of apprenticeship programmes and modules! If you're looking learn a new skill and elevate your career path,…

People's bills are going up all over Britain — so what are we doing to help? Understanding basic finance has never been more important. Portico has partnered with…

Portico’s annual conference was held earlier this month at The View at The Royal College of Surgeons in London. This year the conference programme was centred around the…

Why now is the time to pursue a career in services There can be no getting away from the fact that our sector has faced an extremely serious…

We're delighted to be one of the 48 recipients to achieve the Princess Royal Training Awards standard in 2021 for our commitment to training and development. Currently in…

As Portico enters the next chapter of lockdown, we have adopted a new online Learning and Development offering for our people. We launched our new ‘Portico Develop’ online…

At Portico we’re really excited about the future of customer service, it’s come a long way over the last decade and modern technologies are helping to evolve and…

We are living in an experience generation and economy - so what does that mean for guest services? 64% of customers believe customer experience is more important than…