Welcome Host

Welcome Host • REF8849Y

Full-time • Customer Service • 40.00 Hours per week • Up to £30,500
Fenchurch Street • London

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

A new and unique opportunity to join the Portico family has become available.

Portico has 2 teams based at one of the most iconic buildings in London. One team is situated at the main entrance as a ground floor front of house operation. The other is based at the entrance to a restaurant and viewing platform on the 35th Floor.

We are on the lookout for a Welcome Host with the flexibility and adaptability to work between both teams!

The role of the Welcome Host in both teams is to ensure that the highest level of customer care and personal service is provided to all who access the space. The successful candidate will be passionate about providing impeccable service and enjoy working in a fast-paced environment as part of a team. The warm welcome from our team determines the first impressions that our visitors have of our clients’ premises.

Hours: 40 hours (on a shift basis to cover a 7 day operation including Bank Holiday, of Monday-Friday 09:00-18:00 and Saturday/Sunday 10:00-21:00)

Salary: £30,500

We are looking for individuals who stand out from the crowd with the very best skills in customer service, to help maintain our 5* standards when interacting with the public. Excellent personal presentation with a genuine smile goes a long way in customer service, so we will be expecting someone who enjoys engaging in conversation and easily develops rapport with others.

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.
Apply now


Fenchurch Street London
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