Reception Supervisor • REF8035E

Full-time • Customer Service • 40.00 Hours per week • Up to £40,000
Marble Arch • London

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico have a fantastic opportunity for a passionate and experienced corporate Reception Supervisor to join our team based at the stunning new offices of a financial client in the west end.

As the Reception Supervisor, you will provide day to day supervision, coaching and guidance to our front of house team who provide a personable and professional welcome to all staff and clients using the office. You will be a brand ambassador for the firm, ensuring the highest standard of care and service to all clients, visitors, and stakeholders. 

The team are the first point of contact. So, you will need to vigilantly monitor the wider facilities of the office and liaise with other service providers to ensure that a seamless and friendly visitor journey is consistently delivered.

The Reception Supervisor will proactively be involved in the day to day operation, covering the reception desk, administering bookings with a variety of requirements, as well as managing a suite of meeting rooms on the client floor. 

Hours: 40 hours per week, rotating shifts between 8am-7pm
Salary: £40,000 per annum

We are looking for someone who is an effective communicator at all levels and capable of establishing immediate rapport, with the ability to handle conflicting demands and/or difficult situations. You will be proactive, with a keen eye for detail and flexible approach.

Experience of a supervisory role, within corporate client services environment is essential.
Experience of using a room booking system desired, preferably condeco.
Excellent IT skills to include all MS Office packages.

What's in it for you?

  • Competitive holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour confidential helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.
apply now
Marble Arch London
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