Reception Manager • REF6407S
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We are looking for a Reception Manager to lead and manage a vibrant and fast paced ground floor reception area at an Iconic Building based close to Liverpool Street and Bank Stations.
The role consists of managing a team of 4 Receptionist across 2 desks at either entrance of the building. You will oversee the entire front of house operation and service delivery to exceed client expectations. You will be expected to work well in collaboration with other service partners, as well as building an excellent working relationship with our client.
The candidate must be able to motivate, engage and inspire the team. They must be self-motivated and a real go-getter with the confidence to make things happen. You will enjoy building a professional relationship with our clients and partners. In addition, you will be expected to work around ground floor events and activities and capable of setting up pop ups and events for all popular celebrations and occasions.
Shift pattern: 40 hours between the hours of 7am to 7pm
Applicants must have a proven track record in managing a team in a demanding, fast-paced corporate environment.
They must also be able to create and present monthly, quarterly and annual service review reports. Create reports that include statistical data and analysis. Effective diary management skills and fluency in all Microsoft Office products.
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.