Front of House Business Support Host • REF8010T

Full-time • Customer Service • 40.00 Hours per week • Up to £32,900
Gresham Street EC2V • London

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are currently recruiting for a Front of House Business Support Host to join our team based in the London offices of a client in the financial services industry!

The overall aim of the Front of House Business Support Host is to have a positive impact on the overall working environment at the firm. 

The Front of House Business Support Host will work closely with all service providers to ensure a seamless experience for the firm’s staff, whilst using the environment to the fullest. They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide functional and strategic assistance, serving as a coordination point for everyday tasks to the business. 

Some of the key tasks of the Front of House Business Support Host are: -

  • Remain aware of and ensure that staff and visitors follow security access control policies at all times, and have confidence in highlighting any areas of concern. 
  • Issuing of temporary building access passes.
  • Maintain, and replenish stock levels.
  • Assisting with desk booking requirements across location and helping other office locations as and when required. 
  • Keep an accurate record of all checks including appropriate information such as occupancy, usage of resources and issues.     
  • Work alongside the reception team in playing a crucial role in maintaining meeting rooms efficiencies.
  • Addressing any customer queries that may arise and defuse delicate situations calmly and effectively.


Shifts: 40 hours per week
Salary: £32,960
 

The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances. 

We are looking for a security conscious person, who is organised, flexible, and loves to get involved in various tasks. We are looking for a friendly and passionate person with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, poses strong communication skills, and demonstrate a keen level of pro-activity with a range of tasks. 

The ideal candidate must have a proven track record in delivering outstanding customer service. 

Previous is experience in a similar role is essential.

apply now
location
Gresham Street EC2V London
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