Community Manager

Community Manager • REF10602W

Full-time • Customer Service • 40.00 Hours per week • Up to £36,000
High Holborn • London

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

The role of a Community Manager will focus on leading out Front of House Services.  The Community Manager will be responsible for excellent service delivery within the building, including additional duties updating Buildings Social Media, regular events calendars and pop-ups. The Ideal candidate should have excellent attention to details and previous leadership expierence. Duties will include managing the receptionist, rota & absences, recruitment, social media & events, full responsibility for monthly reporting and financial aspects of contract management. 

Hours: Mon-Fri, between 8am-5.30pm
Salary: £36,044

The ideal candidate should want to be the beating heart of a vibrant community in a multitalented building. Have the ability to drive change and innovate all  aspects of the role, from the customer experience to the engagement within the building. Be the go to person and liaison for all building issues between the occupiers and the client. Lead the team, be passionaate on service and motivate the team to deliver excellence. Have previous experience of team management, as well as a knowledge of recruitment, HR, social media & events, full responsibility for monthly reporting and financial aspects of contract management. 

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.
Apply now

Location

High Holborn London
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