Reception Manager • REF10760R
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are on the lookout for a Reception Manager to oversee our small team based in the ground floor of a multi-occupied building in the Waterloo area.
The successful Reception Manager will work alongside one other receptionist overseeing the building’s reception operation. They will organise and manage small events and pop ups in the lobby area, present statistics and service updates to our clients at monthly service review meetings, train new recruits and cover receptionists. As well as hands on tasks such as receiving visitors at the front desk, welcoming, directing and announcing them appropriately, answering screening and forwarding incoming phone calls, receiving and sorting daily mail and other ad hoc tasks.
Hours: 40 hours per week, Mon-Fri between 8am-5pm
Salary: £35,000
The successful candidate will have an ability to work on their own and as a part of a team. They will have excellent organisational skills, lots of energy, and the ability to give and receive direction.
Also, it is important to be able to work with other service contractor team members to achieve a seamless and one service customer experience.
Previous experience within a supervisory customer service role is desirable.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.